All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
DIGITAL PRODUCTS DOWNLOAD
Upon receipt of your order, you will be redirected to begin your download immediately and you will receive an e-mail from us with instructions to complete your download. Once you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased. Once you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased.
CONTACT
In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 10 days from the date of your order. If you do not contact us within 10 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you. You can contact us by email to hello@digisparkles.com
REFUNDS
Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.bigplansshop.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy. Once a product has been downloaded by you, no right of cancellation or refund exists under the The Consumer Contracts Regulations June 2014 due to the electronic nature of our products. Any refunds shall be at our sole and absolute discretion. You agree that under no circumstances whatsoever shall you initiate any chargebacks via your payment provider. You agree that any payments made by you for any of our products are final and may not be charged back. We reserve the right to alter any of our prices from time to time.
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